How a Romanian Beauty Salon Chose an EMS Pelvic Floor Chair for Its New Business

When preparing a new beauty salon, choosing suitable equipment is an important part of getting the business ready. A beauty salon owner in Romania contacted SHEFMON to inquire about an EMS Beckenbodenstuhl. During the purchasing process, the client raised questions about the difference between the website price and the actual quotation, and the available options within a limited budget. SHEFMON provided product explanations, recommended a more affordable model, and shared manufacturing and customer feedback to support the purchase decision.

1. Introducing the EMS Pelvic Floor Chair

The Romanian client contacted SHEFMON while preparing equipment for a newly opened beauty salon and asked about an EMS pelvic floor chair.

We explained the working principle of Electromagnetic Muscle Stimulation technology and how the chair is used during a treatment session. We also introduced the differences between the condition before and after treatment, helping the client understand the machine’s functions and intended applications.

This product information provided a basis for the client to evaluate the equipment and consider its suitability for the salon.

2. Explaining the Difference Between Website Prices and the Actual Quotation

After receiving the quotation, the client noticed that the price was considerably higher than the price displayed on the SHEFMON website. The client felt that the quotation was expensive and asked why there was such a significant difference.

SHEFMON explained that the website displayed a price range covering different options, from individual accessories to complete machines. The displayed starting price did not necessarily represent the price of the complete machine configuration.

We clarified what was included in the quotation and explained the configuration being offered. This helped the client understand the price difference and the items covered by the actual quotation.

3. Recommending a More Affordable Model

The original quotation was beyond the client’s budget. To address this concern, SHEFMON recommended another EMS pelvic floor chair with a more affordable price while maintaining the expected quality level.

We also showed the internal components of the alternative model and explained their quality. Through comparisons with other manufacturers’ components, we demonstrated the quality of the parts used in our machine.

This gave the client a clearer understanding of the machine’s internal construction and the reasons behind our product recommendation.

4. Showing Factory Production and Customer Feedback

To provide further information about product quality and manufacturing, SHEFMON shared photos and videos of EMS pelvic floor chair production in our factory, as well as completed machines being prepared for shipment.

We also shared positive feedback from other customers who had purchased the same EMS pelvic floor chair. These customer reviews provided additional references for the Romanian buyer when evaluating the product.

By showing actual factory production and feedback from existing customers, SHEFMON helped the client learn more about the machine and our manufacturing capabilities.

5. Confirming Machine Details Before Ordering

Although the alternative model was still slightly above the client’s original budget, the client decided to proceed with the purchase after reviewing the product information and quality details.

Before placing the order, SHEFMON confirmed several important details with the client to ensure the machine would meet the requirements:

• Stromspannung: Confirming the correct voltage for the destination market.
• Power plug: Checking the appropriate plug type.
• Anpassung: Confirming the requested customization details.

These details were checked before production to ensure the machine would be prepared according to the client’s requirements. After confirming the specifications and customization details, the client placed an order for one EMS pelvic floor chair.

Abschluss

This Romanian customer case shows how SHEFMON supports beauty salon owners throughout the equipment purchasing process. From explaining the EMS Beckenbodenstuhl‘s working principle and clarifying quotation details to recommending a more affordable model and sharing factory production footage and customer feedback, we provided the information needed to support the client’s decision. The final order also included confirmation of voltage, plug type, and customization requirements, helping ensure the machine matched the client’s specifications.